Support & Inquiries

Contact Bidorix

Have a question about Bidorix, tender discovery, procurement guidance, your account, or our services? Send us a message and select the most relevant inquiry type so we can direct it to the appropriate team.

Send a Message Request Professional Assistance Browse Procurement Questions
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FAQ

Frequently Asked Questions

How do I request professional procurement assistance?

Use the Professional Assistance page for detailed, case-specific procurement work such as tender preparation or document review.

Can I ask an e-GP question through this form?

Yes. Choose “e-GP Technical Issue” for a general issue. For hands-on or time-sensitive support, use Professional Assistance instead.

Where should I report incorrect tender information?

Select “Tender Information Correction” and include the Tender ID and source details when available.

Do I need an account to contact Bidorix?

No. Guests may submit the form. Signed-in users have known profile details pre-filled automatically.

Can I attach supporting documents?

Yes. You may attach one approved file up to 10 MB. Avoid uploading passwords or sensitive credentials.

How can I follow up on a submitted inquiry?

Keep the reference number shown after submission and include it in your follow-up message.

Is the Contact page suitable for urgent tender support?

General contact inquiries are reviewed through the normal queue. Use Professional Assistance when a tender deadline or detailed procurement task is involved.

How is my information used?

It is used to route, review, and respond to your inquiry. See the Privacy Policy for more information.