Support & inquiries
Contact Bidorix
Have a question about Bidorix, tender discovery, procurement guidance or your account? Choose the right support path, or send us a message.
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FAQ
Frequently asked questions
Should I use this form or Professional Assistance?
Use this form for general questions, account or login help, platform issues, billing, partnerships and feedback. Use Professional Assistance for detailed, case-specific work such as tender preparation, document review or eligibility checks.
Can I ask a procurement question here?
Yes — choose Procurement Guidance or e-GP Technical Issue. If the question would help others too, you can ask it publicly in Procurement Q&A instead.
Where should I report incorrect tender information?
Choose Tender Information Correction and include the Tender ID and where you saw the correct details.
Do I need an account to contact Bidorix?
No. Anyone can send a message. If you're signed in, your name, email and other known details are filled in for you.
Can I attach supporting documents?
Yes, one PDF, DOCX, XLSX, PNG or JPEG file up to 10 MB. Don't upload passwords or other sensitive credentials.
How can I follow up on a submitted inquiry?
Keep the reference number shown after you send your message, and include it when you follow up.
Is this the right place for urgent tender support?
Messages here are reviewed in the normal support queue. If a tender deadline or detailed procurement task is involved, use Professional Assistance.
How is my information used?
Only to route, review and respond to your inquiry. See the Privacy Policy for details.