Privacy Policy
How Bidorix.com collects, uses, stores, protects, and manages information connected to Bangladesh public procurement support, e-GP guidance, tender preferences, professional assistance, and community participation.
Never share confidential credentials. Do not send passwords, OTP codes, payment PINs, private certificate credentials, or sensitive bid strategy unless it is strictly necessary for a requested professional service.
01Introduction
Bidorix.com is a professional public procurement support, tender guidance, e-GP assistance, and procurement community platform for Bangladesh. This Privacy Policy explains how we handle information when you use our website, create an account, save tender preferences, participate in Q&A, or request professional assistance.
02Information We Collect
We collect information you provide directly, information generated through platform activity, and technical information needed to keep the platform reliable and secure.
- Identity, contact, organization, and user type details.
- Tender preferences, saved searches, saved tenders, and dashboard activity.
- Questions, answers, comments, support messages, and moderation records.
- Assistance request details, issue descriptions, references, and admin follow-up notes.
03Account and Profile Data
When you create or use an account, we may process your name, email address, mobile number, password credentials, user type, organization name, dashboard preferences, and profile updates. This helps us authenticate users and provide role-relevant access for bidders, government users, bank users, consultants, experts, and new e-GP users.
04Tender Preference Data
Bidorix.com may store saved tenders, tender criteria, tender matching preferences, search activity, saved notes, and alert settings. This data helps users manage relevant public procurement opportunities and return to important tenders efficiently.
05Q&A and Community Activity
Questions, answers, comments, reactions, saved questions, and moderation activity may be processed to operate the procurement community. Public posts may be visible to other users, while moderation records are used to maintain a respectful and useful procurement knowledge environment.
06Assistance Request Information
When you request professional assistance, we may collect your contact details, user type, organization, assistance category, subject, message, tender references, e-GP issue details, payment issue context, support priority, admin notes, and status history. This helps us review and respond to your request.
07Payment or Service Request References
For paid support or service requests, we may keep service type, payment status, transaction references, invoice details, communication history, and delivery records.
Do not submit card passwords, payment PINs, OTP codes, or private banking credentials through support messages.
08How We Use Your Information
We use information for legitimate platform, support, communication, security, and service delivery purposes.
- To create accounts, authenticate users, and maintain dashboards.
- To save tender preferences and provide procurement support workflows.
- To respond to assistance requests, support messages, and Q&A activity.
- To improve tender discovery, moderation, analytics, reliability, and security.
- To comply with lawful obligations and protect users from misuse.
09Cookies and Analytics
We may use cookies, local storage, session tokens, analytics, and similar technologies for login sessions, security, preferences, performance, and service improvement. You may control cookies through your browser, but essential account features may not work properly if required cookies are disabled.
10Data Sharing and Disclosure
We do not sell personal data. We may share limited information with technical vendors, hosting providers, payment processors, professional support partners, or legal authorities where needed to operate Bidorix.com, deliver requested services, prevent misuse, or comply with applicable law.
11Data Protection
We use reasonable technical and organizational safeguards such as access controls, authentication measures, administrative restrictions, monitoring, and secure handling practices. However, no online system can guarantee absolute security, so users should also protect their own credentials and devices.
12Confidential Procurement Information
Public procurement work may involve sensitive business, tender, pricing, technical, and eligibility information. Share only information needed to understand your support request. Bidorix.com may restrict access to assistance records, but users remain responsible for avoiding unnecessary disclosure of confidential bid strategy or official credentials.
13User Rights and Account Control
You may access, update, or correct account information through available dashboard tools. You may also contact support to request help with inaccurate data, account access, communication preferences, or account closure, subject to verification and lawful retention needs.
14Data Retention
We retain information for as long as needed to provide the platform, maintain records of assistance requests, manage disputes, improve services, comply with legal obligations, and protect platform security. Some records may be retained longer where required for audit, service history, or abuse prevention.
15Children's Privacy
Bidorix.com is intended for adults, organizations, public procurement users, and professional users. We do not knowingly collect personal information from children under 18. If such information is identified, we will take appropriate steps to remove it.
16Third-Party Links and e-GP References
Bidorix.com may link to the official Bangladesh e-GP portal, tender sources, banks, payment channels, and external resources. Those services are governed by their own policies and rules. Always review third-party terms before submitting information outside Bidorix.com.
17Changes to This Privacy Policy
We may update this Privacy Policy as our platform, support workflows, legal obligations, or security practices change. Updated versions will be published on this page with a revised Last Updated date.
18Contact and Support Process
For privacy questions, account support, data correction, or assistance request concerns, contact Bidorix.com support. Please include enough detail to verify your request without sharing passwords, OTPs, or private credentials.
Send a request and our team will review it.
19Bidder LTM Tender Autofill Extension
Bidder LTM Tender Autofill processes user-selected Excel or CSV workbook data locally in the browser to validate and fill the supported Bangladesh e-GP LTM tender form. Workbook rows, field mappings, validation results, progress, and diagnostic details are not transmitted to Bidorix.com or any third party.
Extension preferences and the most recent field mapping may be stored locally through Chrome's extension storage. The extension does not use analytics, telemetry, advertising, tracking pixels, remote code, or external data-processing services. It does not collect passwords, OTPs, cookies, or payment credentials, and it does not submit a tender on the user's behalf.
The extension uses storage access for local preferences and temporary active-tab access when the user starts automation on the supported e-GP page. Data obtained through Chrome APIs is used only to provide the extension's disclosed single purpose. Its use complies with the Chrome Web Store User Data Policy, including the Limited Use requirements.
Users can clear saved extension data from Settings or remove it by uninstalling the extension. Privacy or support questions may be submitted through the contact process above.