Terms of Service

01Acceptance of Terms

These Terms of Service govern your use of Bidorix.com, including website pages, user accounts, procurement Q&A, tender guidance, saved tender tools, e-GP support content, assistance request workflows, and related services.

02Platform Purpose

Bidorix.com is a professional public procurement support and knowledge platform for Bangladesh. It is designed for bidders and tenderers, government users, bank users, procurement experts, consultants, and new e-GP users who need practical guidance, discussion, tender awareness, and support.

03User Account Responsibility

You are responsible for your account credentials, profile information, organization details, user type, and all activity performed through your account. You agree to provide accurate information, keep contact details current, and notify Bidorix.com if you suspect unauthorized access.

• Do not share passwords, OTP codes, or private certificates.
• Do not create accounts using false professional identities.
• Do not use another person's account without permission.

04Tender Guidance Limitations

Bidorix.com may provide tender summaries, document guidance, participation notes, examples, and practical support. This information is not a substitute for official tender documents, the Bangladesh e-GP portal, procuring entity instructions, or applicable procurement law and rules.

Users must independently verify eligibility, deadlines, amendments, submission steps, fees, securities, and technical requirements before making procurement decisions.

05e-GP and Procurement Support Services

Bidorix.com may support e-GP registration, renewal guidance, tender document purchase guidance, tender preparation, payment issue clarification, user transfer questions, bank user issues, government user support, and procurement process clarification. Support is consultative and depends on the information provided by the user.

06Community Participation

Questions, answers, comments, and discussions must be professional, accurate, respectful, and relevant to public procurement, e-GP, tender participation, banking workflows, government procurement processes, or professional support.

• Do not post confidential bid strategy or private credentials.
• Do not publish misleading instructions or unsupported claims.
• Do not harass users, officials, banks, consultants, or experts.

07Professional Assistance and Paid Support

Professional assistance may include review, clarification, document preparation support, remote assistance, or expert guidance. Bidorix.com does not guarantee tender award, qualification, acceptance, payment clearance, or official approval. Outcomes depend on official requirements, user eligibility, submitted information, and decisions made by relevant authorities.

08User Conduct and Prohibited Activities

Users must not misuse Bidorix.com, interfere with platform operations, or use the service to support unlawful or unethical procurement activity.

• Do not impersonate government officials, banks, bidders, consultants, experts, or Bidorix.com staff.
• Do not upload unlawful, abusive, spam, harmful, or misleading content.
• Do not scrape, copy, resell, or redistribute platform content without permission.
• Do not attempt to bypass security, access controls, or moderation systems.
• Do not use Bidorix.com to facilitate fraud, collusion, bribery, or procurement misconduct.

09Content Moderation and Admin Rights

Bidorix.com may review, edit, hide, archive, remove, or restrict content that violates these terms, reduces community quality, creates legal or security risk, or harms trust in the procurement support environment. We may also manage support records and account activity for safety, service delivery, and abuse prevention.

10Saved Tenders, Alerts, and Notifications

Saved tenders, alerts, reminders, dashboard notes, and notification features are provided for convenience. Bidorix.com does not guarantee that all alerts will be delivered, all updates will be captured instantly, or all tender changes will be reflected before a deadline.

11Payment and Service Fees

Some professional services may require payment or confirmed service approval. Fees, payment references, support scope, and expected delivery steps should be reviewed before a request is confirmed. Users are responsible for providing accurate payment or service request references.

12Limitation of Liability

Bidorix.com is not responsible for missed deadlines, disqualification, rejected submissions, procurement decisions, official portal outages, bank processing delays, payment issues outside our control, external website errors, or losses caused by reliance on unofficial summaries.

13Privacy, Data Use, and Intellectual Property

Your use of Bidorix.com is also governed by our Privacy Policy. Platform design, text, guides, page layouts, tools, icons, and service materials are owned by Bidorix.com or its licensors unless otherwise stated. Users retain responsibility for content they submit and must not upload content they do not have the right to share.

14Account Suspension or Termination

Bidorix.com may suspend, restrict, or terminate accounts that violate these terms, submit harmful content, create security risks, misuse professional assistance, provide false information, or interfere with procurement community trust. We may preserve records where needed for operational, legal, security, or dispute-resolution purposes.

15Updates to Terms and Service Availability

We may update these terms as Bidorix.com features, support workflows, payment options, moderation processes, or legal requirements change. We may also modify, pause, or discontinue features for maintenance, security, or operational reasons. Updated terms will be posted on this page with a revised Last Updated date.

16Contact and Support

For questions about these terms, account access, tender guidance, professional assistance, or procurement community participation, contact Bidorix.com support. Include enough context to understand your issue without sharing passwords, OTPs, or confidential credentials.